Frequently Asked Questions
Everything you need to know about our premium home essentials.
What is the estimated delivery time for furniture items?
Standard shipping for home decor takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery service.
Do you offer international shipping?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled to qualify for a full refund, minus shipping costs.
Are your wood products sustainably sourced?
Yes, we are committed to environmental responsibility. All our wooden furniture is crafted from FSC-certified timber and finished with non-toxic, eco-friendly stains.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal where you can monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm for larger home investments.