Returns & Exchanges
At https, we want you to love your home decor and furniture; if you are not completely satisfied, we offer a 30-day return window for most items in their original condition. Our goal is to make the return process as seamless as the initial delivery of your new home essentials.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Pack with Care
Place the items back into their original packaging, ensuring all hardware, assembly instructions, and protective padding are included to prevent damage during transit.
Attach Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the returned home goods, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing